Question 1

Is Biochem GMP+ certified?

Accepted Answer

Yes, we are GMP+ certified. GMP+ is an internationally recognized certification system for the animal feed industry, which sets high standards for buildings and equipment, as well as for storing, transporting, processing, and documenting. This certificate represents our commitment to safety, reliability, and quality throughout the feed chain.

Question 2

How can I become a business partner with Biochem?

Accepted Answer

Contact us—we are always looking for good partners.

Question 3

Does Biochem produce private-label products?

Accepted Answer

We do offer opportunities for private labeling. Please contact us for more information.

Question 4

Can I as a private customer (hobby farmer/pet owner) buy the products directly from you?

Accepted Answer

We are unable to sell directly to private customers. Please get in contact with one of our partners or contact us and we will put you in touch with one of our partners.

Question 5

A specific animal species is not stated in the product description, can I feed it to that animal species?

Accepted Answer

No, our products are specifically formulated to meet the needs of certain animal species. In some cases, a product is only authorized for use in a specific species for a specific purpose. If you are interested in a product for a species that is not listed, contact us so that we can find a solution that works for you.

Question 6

Can I order your product through your website?

Accepted Answer

We are unable to take orders through our website. Please contact us for information about purchasing our products.

Question 7

Do you also sell antibiotics/medicines/vaccines?

Accepted Answer

No. We only sell feed additives and dietary feed supplements—we do not sell medicated feed, veterinary medications, or vaccinations.

Question 8

What is a feed additive?

Accepted Answer

Feed additives are used for the purposes of improving the quality of feed and the quality of food from animal origin or to improve an animals’ performance and health.

Question 9

Are your products safe?

Accepted Answer

Feed additives may not be put on the market unless they have been authorized following a scientific evaluation carried out by EFSA demonstrating that the additive has no harmful effects on human and animal health as well as on the environment.

Question 10

Are your products tested?

Accepted Answer

Our products are tested for efficacy in-house. Additionally, we work in cooperation with accredited laboratories and independent, renowned institutes around the world to deliver the most efficacious products possible.

Question 11

Where is your production located?

Accepted Answer

Both our production facility and our headquarters are in Lohne, Germany.

Question 12

Can I order a custom blend from you?

Accepted Answer

Yes, we can customize blends of some of our products to suit your needs. Please contact us for more information.

Question 13

I need a different size of liquid product than what is listed. Can I order a special size?

Accepted Answer

We have the capability to fill many different sizes with speed and efficiency. Please contact us for more information.

Frequently Asked Questions.