Privacy policy.

Thank you for visiting our website and for your interest in Biochem. We take the protection of your personal data very seriously. Your personal data is processed based on the statutory provisions of data protection law, in particular the General Data Protection Regulation. In the following, we inform you about the processing of your personal data, its purpose and legal basis as well as the respective storage period and, if applicable, specific rights of objection and removal options.

You can find the person responsible for data processing in our imprint and below:

Biochem Zusatzstoffe Handels- und Produktionsges. mbH
Address: Küstermeyerstr. 16, 49393 Lohne (Oldenburg)
Phone: +49 (0) 4442 92 89 0
E-mail: info@biochem.net
Represented by: Dr. Heiko Greimann, Dr. Alexander Grafe

Our company data protection officer will be happy to provide you with information or suggestions about data protection.

FIRST PRIVACY GmbH
Address: Konsul-Smidt-Straße 88, 28217 Bremen
Phone: +49 (0) 421 69 66 32 80
Fax: +49 (0) 421 69 66 32 81
E-mail: datenschutz@biochem.net

In the following, we inform you about the data processing that takes place on our website, its purposes, legal basis, the storage period, and your objection and removal options.

If you visit our website for purely informational purposes, do not register and do not transmit any data, the following data is transmitted from your browser to our servers:

When you visit our Website, we use the information described in the Data Processing section above that your browser automatically sends to our server and the IP address to

The data processing is based on Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest results from the data processing purposes listed above. We do not use the collected data for the purpose of drawing conclusions about your person.

Unless we have already informed you in detail about the storage period, we delete personal data when it is no longer required for the aforementioned processing purposes and no legitimate interests, or other (legal) retention reasons prevent deletion.

Detailed information about the types and purposes of cookies used on this website can be accessed by clicking the button located in the bottom left corner.

These cookies allow us to provide advanced functionality and personalization on the website. They may be set by Biochem or by third parties whose services we use on our website. If you block these cookies, some or all of these services may not fully function.

The legal basis for the processing of functional cookies is your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO, which you have given us by your selection in the cookie banner.

You have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing that has been carried out on the basis of your consent up until the withdrawal. To do this, please change the settings in the cookie banner.

Analysis Cookies and similar technologies allow us to measure and improve the reach and performance of our website. They help us understand which pages are most popular, which are least used, and how visitors move around our website. If you block these cookies, we will not know when you visited our website.

The legal basis for the processing of functional cookies is your consent pursuant to Art. 6 (1) p. 1 lit. a DSGVO, which you have given us by your selection in the cookie banner.

You have the right to withdraw your consent at any time without affecting the lawfulness of the processing carried out on the basis of the consent until the withdrawal. To do this, please change the settings in the cookie banner.

We use the web analytics tool "Google Analytics" to help us design our websites to meet your needs. Google Analytics creates user profiles based on pseudonyms. For this purpose, permanent cookies are stored on your device and read by us. This allows us to recognize and count returning visitors. Within the scope of the Google Analytics service, Google Ireland Limited supports us as an order processor according to Art. 28 DSGVO. In this context, data processing may also take place by Google outside the EU or the EEA (in particular in the USA). With respect to Google, an adequate level of data protection is guaranteed due to the adequacy decision (EU-U.S. Data Privacy Framework). Google also agrees to enter into standard contractual clauses with other sub-processors. Data processing is based on your consent, provided that you have given your consent via our banner.

We use Google Ads Customer Match and Google Ads Enhanced Conversions as part of our online marketing and performance measurement, always based on your consent. These features help us to display more relevant ads and better understand whether our marketing campaigns lead to conversions.

With your prior consent, we may share customer data (such as email address or telephone number) that you have provided to us as part of a customer relationship, transmitting it in encrypted (hashed) form to Google Ireland Limited (“Google”). Google uses this data exclusively to build custom audience segments on Google platforms (e.g., Google Search, YouTube, Gmail), and to deliver ads to users who belong to those segments. The transmission is in pseudonymized form; Google does not receive the data in plaintext.

The legal basis for this processing is your explicit consent under Article 6(1)(a) GDPR, insofar as device storage or access is involved. You may withdraw your consent at any time with future effect — for example via our cookie settings or other privacy controls.

You can find more information on Google’s data processing practices in the Google Privacy Policy.

With your consent, we also use Google Ads Enhanced Conversions to improve conversion tracking accuracy. When you click on one of our ads and subsequently complete a conversion action (such as placing an order or submitting a form), certain personal identifiers (e.g. email, phone number) may be sent in hashed form (SHA-256) to Google. These hashed identifiers are used solely to match your activity with Google’s user data and thereby better attribute conversions. At no point does Google receive your identifiers in plaintext.

If the processing involves cookies or similar techniques, this is done only with your consent under Article 6(1)(a) GDPR. You can withdraw consent at any time with future effect — e.g. by adjusting your privacy settings or deleting cookies from your browser.

Further details on Enhanced Conversions are available in the Google Ads Help Center and in Google’s own privacy documentation.

These cookies are necessary for the functioning of the website in order to provide you with the website that you have accessed in a correct and secure manner, with the functionalities that are typical of this service.

Cookies are small text files that are stored on your device and can be read. They are divided into session cookies, which are deleted as soon as you close the browser, and persistent cookies, which remain stored beyond the current session.

We do not use these required cookies for analysis, tracking or advertising purposes.

Typically, these cookies are only set in response to actions you take that correspond to a service request, such as setting your privacy preferences, logging in, or filling out forms. You can set your browser to block these cookies or to notify you of these cookies. This may cause some areas of the site to not function properly.

The processing of these cookies takes place on the legal basis of Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the data processing purposes listed above.

We use cookies on our website. Cookies are text information that can be stored in the browser on your terminal in each case to a visited website.

The cookie is either sent from the web server to your browser or created in the browser by a script (JavaScript). The web server can read this cookie information directly from the server during subsequent revisits to this website or transfer the cookie information to the server via a script on the website.

The cookie stores information that is associated with the specific device being used. This does not mean that we have direct knowledge of your identity.

Cookies set by us are called first-party cookies. We also use third-party cookies that come from a domain other than the domain of the website you are visiting.

We use the following cookies and other technologies on our website:

Our website uses contact forms and links to send email directly. When you use a contact form, the information you provide in the form is transmitted to us and processed by us. If you use the direct email feature, we process the content of your email and its metadata.

We process your data in order to be able to contact you and process your request.

The legal basis for the processing of the mandatory data is Art. 6 para. 1 p. 1 lit. f DSGVO. The above-mentioned purposes also include our legitimate interest in processing the data. If the objective of the contact is to conclude a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b DSGVO. The legal basis for the processing of your voluntarily provided data is your consent pursuant to Art. 6 para. 1 p. 1 lit. a DSGVO.

We will delete or block your personal data as soon as the purpose for which it was stored no longer applies. Storage may also be required by European or national legislators in EU regulations, laws or other regulations to which we are subject. If you have given your consent, you have the right to revoke it at any time, without affecting the lawfulness of the processing carried out on the basis of the consent until the revocation.

We have embedded YouTube videos on our website that are stored on YouTube and can be played directly from our website. YouTube is a service of Google LLC, D / B / A YouTube. 901 Cherry Ave, San Bruno, CA 94066, USA. We embed YouTube videos in our website using the so-called “2-click solution”. This means that if you do not play the video, no personal information about you is sent to YouTube or Google. However, when you play a video on our site, data is transmitted to YouTube or Google.

We use YouTube videos on our website to offer you videos easily and conveniently.

The legal basis for the processing of your personal data is your consent pursuant to Art. 6 (1) sentence 1 lit. a) DSGVO. You give this consent by activating the video function. If activated, your personal data will be transferred to Google.

During the data transfer, your personal data will be transferred to Google servers, which may also be located in the United States. For transfers to the U.S., an adequate level of data protection is ensured by the certification of the provider under the adequacy decision (EU-U.S. Privacy Framework).

You can find more information about Google's data processing in its privacy policy https://policies.google.com/privacy and in YouTube's privacy banner. There you will also find more information on your rights and settings options for protecting your privacy. Google may also process your personal data in the USA, a third country without sufficient data protection.

We link to the following social media platforms/services on our website: LinkedIn, Facebook, YouTube, Twitter and WhatsApp.

These links are represented by the corresponding logos, which are stored on our own servers. As a result, no data about you is transmitted to the respective service provider when you visit our website. Only by clicking on the respective logo or hyperlink, will you be directed to the respective website/service. Additional information about you may be processed there. We have no influence on the processing of your data on the respective websites.

If you have given us your consent to do so, we will process your personal data in order to send you information about events, seminars, services, and Biochem products via the communication channels you have requested.

The legal basis for processing your personal data for the above purposes is your consent.

Because of its global structures, Biochem shares your personal data with the relevant Biochem companies that are responsible for you as a (potential) business partner.

The above data transfers are used to manage customer data and to carry out global marketing and sales activities.

The legal basis for this data transfer is our legitimate interest in managing your personal data within the Biochem group of companies.

You may revoke your consent at any time with respect to future communications. Each marketing email contains a link to revoke your consent.

When you visit our website, the information mentioned in the section on data processing and the information from the necessary cookies are automatically processed. Providing this information is voluntary. Without the transmission of this personal information, we cannot show you the website you have requested. If you also allow us to process functional, analytical, and marketing cookies, or if you wish to view embedded YouTube videos, the transmission is also voluntary.

We will not be able to respond to your contact request unless you provide us with the necessary personal information.

If you do not consent to the use of cookies, some or all of the functionality of our site may be limited. YouTube videos cannot be played without your consent.

Biochem only grants access to your personal data to persons and groups of persons who need it in order to fulfill the above-mentioned purposes.

We also work with service providers. These service providers act solely on our behalf and are required to comply with applicable privacy laws.

In addition, we will only share your personal information with third parties if:

We only share your personal data with service providers in third countries if the requirements according to Art. 44 et seq. DSVGO are fulfilled.

You have certain rights under the General Data Protection Regulation:

You have the right to obtain information about your personal data processed by us and the information referred to in Art. 15 DSGVO.

If your personal data is incorrect or incomplete, you have the right to have your data corrected.

You have the right to have your personal data deleted by us on the basis of the so-called “right to be forgotten”, unless there is a retention obligation.

You have the right to restrict the processing of your personal data by us, insofar as the legal requirements for this are met.

If you have provided us with personal data on the basis of a contract or consent, you may, if the legal requirements are met, demand that you receive the data you have provided in a structured, common and machine-readable format or that we transfer it to another responsible party.

You have the right to object at any time to the processing of your personal data if it is processed on the basis of legitimate interests. This applies in particular to direct marketing activities.

You have the right to revoke your consent to the processing of your personal data at any time. The revocation applies to the future and does not affect the lawfulness of any processing carried out on the basis of your consent until the revocation.

If you have any questions regarding the processing of your personal data and your rights as a data subject, you can contact us free of charge. Please contact us at datenschutz@biochem.net or by mail to the data protection officer mentioned above. Please make sure that we can clearly identify you.

You may address your complaint to the data protection officer referred to above or, pursuant to Art. 77 DSGVO, to a supervisory authority, in particular a supervisory authority in the Member State in which you reside or work or in which the alleged violation occurred.

In any case, you can address your complaint to the supervisory authority in Lower Saxony.

The State Commissioner for Data Protection of Lower Saxony

P.O. Box 221, 30002 Hanover

https://lfd.niedersachsen.de

Our website is intended for persons of legal age (at least 18 years old). If a minor submits personal data to us through our Web site, we will delete that data as soon as we learn that the person is a minor.